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Shipping Policy

This Shipping Policy is applicable to all orders placed via VINOD Steel’s official online selling & delivery partner

  1. Swastik eTrades standard delivery time will be displayed on website at the time of order placement. Swastik eTrades shall exercise reasonable endeavors to ensure that any product ordered on the website is shipped within such timeline subject to availability of the Product(s). However, Customer understands and confirms that Swastik eTrades shall not be held responsible for any delay in shipment due to circumstances beyond the control of Swastik eTrades and due to any lapses on the part of the Courier. Customer will be solely responsible to provide correct and proper delivery information including addresses.
  2. Swastik eTrades offer free shipping on orders above the defined Minimum Order value (MOV) in selected serviceable pin codes. For orders below MOV and other service pin codes, standard shipping charges will be applicable which will be displayed at the time of order placement. Swastik eTrades reserve its right to change the minimum Order value (MOV) or standard shipping charges from time to time without giving any advance notice to the Customer. Shipping charges will be displayed at the time of placing the order and Customer confirms & agrees to the shipping charges during placement of orders on “Swastik” website.
  3. In case a Customer books an order of multiple Products in one transaction, Swastik eTrades would endeavor to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics issues. If a Customer places multiple Products order in singe transaction, then such order will be shipped to a single shipping address but if Customer wishes to ship the order to different addresses, then separate orders should be placed.
  4. Swastik eTrades reserve the right to cancel, delay, or recall the order from delivery of the Products, if any fraud is suspected.
  5. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to give effect to such a sale without dual taxation. If we receive an order from such states or to be delivered to such states then, under such circumstances, Swastik eTrades retain the right to accept or reject such order, at its sole discretion.
  6. Swastik eTrades will make 2 (two) attempts to deliver the Product after which the order will be cancelled and notification to the same effect shall be sent to the Customer. Swastik eTrades will refund the charged amount on the Order after deducting the shipping charges as per Swastik eTrades policy.
  7. Title to the Products and all risk of loss passes to the Customer upon delivery of the Product to the Customer.
  8. Swastik eTrades shall have the right to refuse or cancel any orders placed for products listed at an incorrect price, or containing any other incorrect information at any time before the dispatch of the products. Swastik eTrades may not be in a position to accept certain orders for reasons including limitations on quantities available for purchase, or other problems identified by its internal department, in which case, Swastik eTrades reserve the right, at its sole discretion, to refuse or cancel such order or any portion thereof. In each case, Swastik eTrades will provide notification to the Customer and will process a refund in accordance with the Refund & Return Policy where payment has been made by the Customer.